Are you a good listener? Test yourself here…

1. Do you genuinely listen to people with a genuine desire to understand what they are saying, even if you don’t agree with them or don’t like them? Response Missing.Invalid format.Invalid .Invalid.

2. Do you ask open questions to facilitate good conversation, and then wait for the response? Response Missing.Invalid format.Invalid .Invalid.

3. Do you resist forming opinions before others have finished explaining themselves? Response Missing.Invalid format.Invalid .Invalid.

4. Do you take notes about important points? Response Missing.Invalid format.Invalid .Invalid.

5. Do you empathise with people who may have a different point of view to yours? Response Missing.Invalid format.Invalid .Invalid.

6. Do you encourage people to keep speaking and resist the temptation of jumping in before people have finished speaking. Response Missing.Invalid format.Invalid .Invalid.

7. Do you try to remove distractions so you can concentrate on what people are saying, for example moving away from your computer or putting your mobile phone out of view? Response Missing.Invalid format.Invalid .Invalid.

8. Do you let people finish what they are trying to say before you speak and not finish tier sentences for them? Response Missing.Invalid format.Invalid .Invalid.

9. Do you repeat back what the speaker has said to show that you are listening and to check your understanding? Response Missing.Invalid format.Invalid .Invalid.

10. Do you give the speaker eye contact? Response Missing.Invalid format.Invalid .Invalid.