How to Manage Customer Care

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Syd Strike Training Solutions
Yarm House, 2 Hawkridge Close, Stockton, TS17 0QS, UK

Tel: (01642) 767913

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Syd Strike Training Solutions
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How to Manage Customer Care (Manuals)
Available on CD-ROM
(£49.99+VAT)

Ideal for in-company trainers who would like to deliver fun, effective training in customer service for their employees. The resource pack is a trainer manual that includes:

   Trainer guidelines
   A customer service model
   Training activities
   Work based assignments
   Course handouts

Content includes:

   How to be motivated to serve
   The Customer Care Tool Box
   Customer Service Skill
   How to win and keep customers

Click here to order