How to Manage Customer Care

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Syd Strike
Training Solutions Ltd
Registered in England & Wales No: 5401426
Registered Office:
Yarm House, 2 Hawkridge Close, Stockton, TS17 0QS, UK

Tel: (01642) 767913

Training Resources available from Syd Strike Training Solutions

Syd Strike Training Solutions
Enhancing business performance by
releasing people potential

How can we help you?

How to Manage Customer Care (Manuals)
Available on CD-ROM
(£49.99+VAT)

Ideal for in-company trainers who would like to deliver fun, effective training in customer service for their employees. The resource pack is a trainer manual that includes:

   Trainer guidelines
   A customer service model
   Training activities
   Work based assignments
   Course handouts

Content includes:

   How to be motivated to serve
   The Customer Care Tool Box
   Customer Service Skill
   How to win and keep customers

Click here to order