During this fast moving seminar you will learn:
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Truly assertive behaviour |
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How to gain self confidence |
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Coping with aggression |
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Saying no |
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The broken record technique |
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Dealing with pressure |
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Listening skills |
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Dealing with difficult people |
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Speaking up |
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Treating others as they should be treated |
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Withdrawing is a skill |
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Negotiating |
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Coping with stress |
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Creating 'WinWin' situations |
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Self esteem |
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How to be effective |
How to be Assertive and Effective
When the people in your organisation know how to speak assertively, when it is ok not to speak, what to do when they feel intimidated, what to do when they are hindered in their work because of the intransigence of others…
Then your company will be enjoying more efficiency and productivity. Give it a go, send us your team members and we will help them to work together.
Bespoke Training Courses
The above course outline is provided as a sample.
We tailor all our courses to suit your company's individual needs |
Click
here to request further information on this course
For more
information, please contact
Elizabeth Kelly, Customer
Focus Manager:
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